Investment news: Ditto

A conversation with a doctor is often short, and when the news is heavy, part of the brain switches off. What is left is uncertainty. Patients can’t quite explain at home what the doctor said exactly, and family members and caregivers lack clear information on how to help. Our new investment Ditto tackles this issue from the patient’s side, with the help of AI, and we are happy to back the founders as they take this across Europe. 

Patient centric care 
Healthcare has been digitised for clinicians, but the patient experience has lagged behind. Five million Dutch patients leave the doctor’s office each year without really understanding what was said, and they have to navigate fragmented portals written from the hospital’s perspective rather than their own. Roughly one in three Dutch adults has problematic or inadequate health literacy, with concrete consequences: lower treatment adherence, unnecessary follow-ups, and rising costs in a system already under pressure. But the technical and regulatory pieces are  falling into place and AI can convert unstructured care interactions into clear, patient-usable summaries, and the European Health Data Space is reducing friction for patient-facing tools. Ditto is building exactly that layer: a privacy-first, patient-owned interface for their medical journey. 

How Ditto works  
Patients record conversations with their doctor via the Ditto app or take a photo of a doctor’s letter, and within minutes a clear summary appears in plain language. If needed, in English, Turkish or Arabic. Ditto’s own doctors check the critical cases. The summary can be re-read at home and shared securely with family and caregivers, without any central storage of personal data. Free, safe and trustworthy. 

The result? Patients get more control, clarity and grip on their care, while doctors spend less time on repetition and follow-up questions. The response from the market has been fast and positive since Ditto’s launch in summer 2025, almost 100,000 people downloaded the app. The Dutch National Healthcare Innovation Prize 2026 was awarded to Ditto and health insurer Menzis is recommending Ditto to all of its members. All within eighteen months of founding. 

Impact driven team 
Tobias, Bart and Merlijn started Ditto after Merlijn’s grandmother received a cancer diagnosis and he struggled to give the right support. The team brings a rare mix of deep clinical and AI credentials and a strong impact drive. With this investment the team will expand Ditto to other European countries and continuously build new features to support patients and those around them. 

Ditto’s solution is at the core of Rubio’s People strategy; building technology that gives people ownership of their own care.  You can read more on Ditto on their portfolio page. We hope you will never need the app, but if the moment ever comes, Ditto offers exactly the kind of support you would want at your side.